Voice-call appointment reminders for medical practices

Patient no-shows leave gaps in the schedule that are almost impossible to fill at short notice. A reminder call the day before puts a real voice in front of the patient — the kind that actually gets a response.

What no-shows really cost medical practices

No-show rates in healthcare run high — around 23% on average across practices. Every missed slot is lost clinical time you can rarely rebook the same day, plus downstream effects on care continuity. Text and portal reminders help, but older patients and busy families often miss them entirely.

Why a phone call works when a text doesn't

A phone call rings through silent mode and is far harder to ignore than a portal notification or SMS — which matters most for elderly patients, anyone managing a chronic condition, and households juggling several appointments. The patient hears a clear spoken reminder of when and where to be.

What medical practices use DoNotify reminder calls for

  • Day-before reminders for routine visits and follow-ups
  • Recall reminders for annual physicals and screenings
  • Pre-procedure prep instructions
  • Reminders for patients without smartphones or app access

Set up in a few minutes

Connect the Google Calendar you already use, choose which appointments should trigger a call, and pick how far ahead the call goes out. DoNotify places the call automatically — there's nothing for your patients to install, and it works on any phone, including landlines. Start free with 7 reminder calls, no credit card.

Frequently asked questions

Will reminder calls work for elderly patients?

Yes — that is one of the strongest use cases. A phone call works on any phone, including landlines, with nothing to install, so it reaches patients who never see a text or portal message.

Is DoNotify a full patient-communication platform?

No. DoNotify focuses on the reminder call itself. If you need two-way messaging or a full patient inbox, a larger platform may fit better — but for reliably reaching patients, a call is hard to beat.

How far ahead does the call go out?

You choose the timing per reminder — commonly 24 hours before the appointment, with an option to call again on the morning of.

Ready to never miss an important event?

Start free with 7 voice-call reminders — no credit card required.

Get started free